Shipping Policy

What is our shipping policy?

Once your order is done being freshly roasted, we ship free standard shipping for US orders over $50.

*During Sales and Discounts, remember the buy 3-12 oz bags still requires over $50 to qualify for free shipping.

You may cancel an order at any time prior to shipping by emailing us at admin@mistytreecoffeecompany.com.

If you would like to cancel an order after it has been shipped, you may either refuse the package at delivery or ship it back to us.

If you refuse the package and send it back to us, we will be charged a fee from the mailing service and will deduct that fee from your refund.

Shipping Destinations:

We currently only ship to U.S. and Canada addresses. We are looking to add other shipping destinations soon. Any questions just email us.

Shipping Damages:

If your package is visibly damaged upon arrival, refuse the package and have it delivered back to us. Contact us immediately at admin@mistytreecoffeecompany.com. We will have a replacement order shipped to you right away at no additional shipping expense.

*Please note that these policies may change without notice